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What do I do when the printer downstairs is out of paper or broken?
This printer is looked after by the Circulation Desk. When they are open, simply call them (2-8149) and let them know it needs maintenance. If the Circulation Desk is closed, please pop down and refill the paper.
If the problem cannot be solved quickly, put up an out-of-order sign, ask the patron to use the upstairs printer and email the Program Assistant so she can contact Copy Services.
Please note that the printer by Ike’s Café and in the CLC are on the same print server. This means that jobs sent from the computers downstairs can be printed in the CLC and vice versa.
This also means, however, if the print server is down in our area, it will also be out of order downstairs. In this situation, please direct the patrons to use the printers in the library bookstacks, located by the reference desk on levels 3 and 4.
If the problem cannot be solved quickly, put up an out-of-order sign, ask the patron to use the upstairs printer and email the Program Assistant so she can contact Copy Services.
Please note that the printer by Ike’s Café and in the CLC are on the same print server. This means that jobs sent from the computers downstairs can be printed in the CLC and vice versa.
This also means, however, if the print server is down in our area, it will also be out of order downstairs. In this situation, please direct the patrons to use the printers in the library bookstacks, located by the reference desk on levels 3 and 4.
Tags: circulation desk
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