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DEVRY HSM 546 WEEK 2 YOU DECIDE LATEST
Week 2 you decide
What’s this?
Scenario/Summary
You are the chief executive officer of Southside HMO, which serves 495,000 members throughout the eastern region of the United States. It has come to your attention that several members or patients who participate in your plan have filed a complaint that your HMO plan does not provide quality healthcare delivery. Several patients have been denied healthcare services to see specialists to whom they were referred by their primary care providers.
Your Role/Assignment