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• Tall structures have many levels of authority and narrow spans of
control.
- As hierarchy levels increase, communication gets difficult creating delays in the time being taken to implement decisions.
- Communications can also become garbled as it is repeated through the firm.
• Flat structures have fewer levels and wide spans of control.
- Structure results in quick communications but can lead to overworked managers.
• What can be done to flatten organizational structures?
• Should jobs for individuals be highly specialized or less specialized?
• What can be done to widen spans of control?