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(TCOs 1, 8) Explain three essential differences between employee capabilities and company core competencies. Why is it important for a trainer to understand these differences? (Points : 35)
Core competencies refer to the behaviors that employees need in order to exceed and excel. These comprise the way that the organization wants its employees to…
(TCOs 2, 8) Explain the steps of SWOT analysis and its connection to needs assessment. Do a very basic SWOT on Starbucks or Disney (two items per letter) based on common information you have about either company. (Points : 40)