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What is the role of security staff while closing the CLC?
As a CLC Assistant, it is your role and responsibility to clear patrons out of the CLC and insure the doors are locked. Security staff have been asked to come upstairs prior to closing to check if the CLC Assistant on duty requires assistance closing.
Unless you are experiencing problems with patrons leaving, please do not allow security staff to clear the CLC for you. If security come upstairs and start kicking people out, you can politely let them know that you are happy to take care of closing on your own. Security staff have to clear people out of the library bookstacks area during close, so there is sometimes confusion--particularly if there is a new security staff member on shift.
Unless you are experiencing problems with patrons leaving, please do not allow security staff to clear the CLC for you. If security come upstairs and start kicking people out, you can politely let them know that you are happy to take care of closing on your own. Security staff have to clear people out of the library bookstacks area during close, so there is sometimes confusion--particularly if there is a new security staff member on shift.
Tags: shift procedures
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