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Name important Communication Skills For Managers as Receivers?
• Pay attention to what is sent as a message.
• Be a good listener: don’t interrupt.
• Ask questions to clarify your understanding.
• Be empathetic: try to understand what the sender feels.
• Understand linguistic styles: different people speak differently. (cultural differences, gender differences)
• Speed, tone, pausing all impact communication.
- This is particularly true across cultures and managers should expect and plan for this.
• Be a good listener: don’t interrupt.
• Ask questions to clarify your understanding.
• Be empathetic: try to understand what the sender feels.
• Understand linguistic styles: different people speak differently. (cultural differences, gender differences)
• Speed, tone, pausing all impact communication.
- This is particularly true across cultures and managers should expect and plan for this.
Karteninfo:
Autor: Egregius
Oberthema: BWL
Thema: Personalwirtschaft
Schule / Uni: Universität Mannheim
Veröffentlicht: 11.03.2010