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• Other determinants of job performance: motivation is only one of several important determinants
- Skills and abilities - determine person/job fit
- Role perceptions - what employees believe their jobs duties to be
- Opportunities - chance to perform the job
• Managerial Applications of Expectancy Theory
- Clarify people’s expectancies that effort leads to performance
o train, make desired performance attainable, and help employee to attain level of performance
- Administer rewards with a positive valence
o Cafeteria-style benefit plan - incentive system in which worker can select the fringe benefits s/he wants from a menu of available alternatives
- Clearly link valued rewards and performance
o enhance beliefs about instrumentality by specifying what behavior leads to what rewards