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Alle Oberthemen / Change Management / Managing Successful Programmes

MSP revision (12 Karten)

Sag Danke

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The 7 MSP Principles

Remaining aligned with corporate strategy
Envisioning & communicating a better future
Designing & delivering a coherent capability
Leading change
Focusing on the benefits & threats to them
Adding value
Learning from experience

Tags: principles
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The 9 Governance Themes

Document based:

Vision
Blueprint & delivery
Business case

Activity based:

Organisation
Leadership and Stakeholder Engagement
Benefits realisation management
Planning and control
Risk & Issue Management
Quality Management

Tags: governance
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The 6 key roles

Senior responsible owner
Programme manager
Business Change manager
Sponsoring Group
Programme Board
Programme Office

Tags: organisation, roles
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The 6 transformational flow processes

Identifying
Defining
Managing the Tranches
Delivering the capability
Realising the benefits
Closing

Tags: processes, transformational flow
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The 8 governance strategies & implementation docs

Strategy	implementation document
Resource Management	Resource Management Plan
Monitoring & Control	Programme Plan
Information Management	Information Management Plan
Quality Management	Quality Management Plan
Risk Management	Risk Register
Issue Resolution	Issue Log
Stakeholder Engagement	Stakeholder Profiles
	Communications Plan
Benefits Management	Benefits Realisation Plan

Tags: plans, strategies
Quelle: Page 21

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Benefits management documents

Document	Acct	Resp
Benefits management strategy	SRO	PgM
Benefits map	SRO	BCM
Benefits profiles	SRO	BCM
Benefits realisation plan	BCM	PgM

Tags: benefits, documents
Quelle: P 212

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Information Baselines

Baseline	Documents in set
Boundary	Benefit profiles, Blueprint, Programme Brief, Programme Mandate, Vision
Governance	Strategies: Benefits mgt, Information mgt, Issue Resolution, Monitoring & Control, Quality mgt, Risk mgt, Stakeholder Engagement; and Organisation structure
Tools	Plans: Benefits Realisation, Information mgt, Communication, Programme, Programme Preparation, Quality mgt, Resource mgt; and Issue log, Risk register, Stakeholder Profiles
Programme	Benefits map, Business Case, Programme Definition Document, Projects Dossier

Tags: baselines, documents, information
Quelle: P195-196

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Risks

Risk Mitigation

Threat response	Reduction, Removal, Transfer, Retention, Share
Opportunity response	Realisation, Enhamcement, Exploitation

Risk Perspectives

Strategic

Programme

Project

Operations

Risk Process

Tags: mitigation, response, risk
Quelle: P 119

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Stakeholder engagement process

1. Identify stakeholders (who)
2. Creating and analysing stakeholders (what)
3. Stakeholder engagement strategy (how)
4. Planning the engagements (when)
5. Engaging stakeholders (do)
6. Measuring effectiveness (results)

Tags: stakeholder process
Quelle: P 51

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Blueprint

WHAT the business will look like after the programme is finished. Focus on outcomes.
Does not describe HOW the programme will achieve the outcomes.

Main topic headings (POTI)

Process	New & modified processes, business models and performance requirements
Organisation	New skills, organisation structures and culture
Tools & Technology	New infrastructure: buildings, office space, IT, etc
Information	New or modified information and data