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DEVRY BSOP 326  WEEK 1 DISCUSSION LATEST
WEEK 1
Total Quality Management (TQM) (graded)
What is total quality management (TQM)? Is it something you can install, like a refrigerator? How do you know TQM when you see it?
A System Perspective (graded)
When we talk about a system view, what are we interested in and why? Why is a system view so important to have if you are going to implement TQM?
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DEVRY BSOP 326  WEEK 2 DISCUSSION LATEST
WEEK 2
Dr. Deming’s 14 Points (graded)