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week 7
Implementing TQM (graded)
Over the last six weeks, you have been gaining insight into the ultimate question for this course: How do we implement TQM? Where do we begin? What key areas do we need to address first? Once we get our implementation started, what do we need to do in order to sustain our momentum?
What is Six Sigma? (graded)
What are the origins of Six Sigma? What makes Six Sigma what it is? Is Six Sigma new, or has it been there all the time? If Six Sigma were terminated in an operation, would anything happen to the quality of the products produced? Why or why not?
This section lists options that can be used to view responses.