Name the term:
A set of moral principles or values that define right and wrong for a person or group
A set of moral principles or values that define right and wrong for a person or group
Ethics
Name the term:
behavior that violates organizational norms and is harmful to organizations and its employees
behavior that violates organizational norms and is harmful to organizations and its employees
Workplace deviance
What is the name of the US regulatory agency that prosecutes and punishes unethical activities in organizations?
US Sentencing Commission
When discussing the influences of ethical decision making, you should take into account each of the following. Define them:
1) Magnitude of Consequences
2) Social Consensus
3) Probability of effect
4) Temporal Immediacy
5) Proximity of effect
6) Concentration of effect
1) Magnitude of Consequences
2) Social Consensus
3) Probability of effect
4) Temporal Immediacy
5) Proximity of effect
6) Concentration of effect
1) total harm or benefit
2) duh
3) the chance something will happen and then result in harm to others
4) time b/w the act and its consequences
5) the distance between a decision maker and decisions
6) how much it effects the average person
2) duh
3) the chance something will happen and then result in harm to others
4) time b/w the act and its consequences
5) the distance between a decision maker and decisions
6) how much it effects the average person
What are the three stages of moral development. Describe each, briefly.
1. Pre-conventional - Selfish, punishment and obedience
2. Conventional - Societal expectations, Good boy, nice girl
3. Post-conventional - Internalized Principles, Social Contract
2. Conventional - Societal expectations, Good boy, nice girl
3. Post-conventional - Internalized Principles, Social Contract
Name the term:
an ethical principle that holds that you should never do anything that is not honest, open, and truthful and that you would not be glad to see reported in the newspapers or on TV
an ethical principle that holds that you should never do anything that is not honest, open, and truthful and that you would not be glad to see reported in the newspapers or on TV
Personal virtue
Name the term:
an ethical principle that holds that you should never take any action that is not in your or your organization's long term self-interest
an ethical principle that holds that you should never take any action that is not in your or your organization's long term self-interest
Long-term self-interest
Name the term:
do not take actions that do not built a sense of community
do not take actions that do not built a sense of community
Religious injunction
Name the term:
an ethical principle that holds that you should never take any action that does not result in greater good to society
an ethical principle that holds that you should never take any action that does not result in greater good to society
Utilitarian Benefits
Name the term:
you should never take any action that harms the least fortunate
you should never take any action that harms the least fortunate
Distributive Justice
What are the four "Practical Steps to Ethical Decision Making"?
1) Hire ethical employees
2) Establish a code of ethics
3) Conduct ethics training
4) Establish ethical climate
2) Establish a code of ethics
3) Conduct ethics training
4) Establish ethical climate
What are the three steps to establishing an ethical work climate?
1. Managers should act ethically themselves
2. Top management should be active in and committed to the company ethics program
3. Put in place a reporting system that encourages employees to report violations
2. Top management should be active in and committed to the company ethics program
3. Put in place a reporting system that encourages employees to report violations
Name the term:
a business' obligation to pursue policies, make decisions, and take actions that benefit society
a business' obligation to pursue policies, make decisions, and take actions that benefit society
Social Responsibility
What is the difference b/w the Shareholder and Stakeholder models?
Shareholder emphasizes maximizing profits for the shareholders. Stakeholder model emphasizes satisfying interests in stakeholders.
What is the difference between the Rules based and Values based ethical approaches?
Rules-based - prevent and punish rule violations
Values-based - create and define organizational values then encourage people to act upon them
Values-based - create and define organizational values then encourage people to act upon them
Companies can best benefit their stakeholders by fulfilling their (put the following in order):
economic, discretionary, legal, ethical
economic, discretionary, legal, ethical
economic, legal, ethical, discretionary
Name the term:
a company's strategy for responding to stakeholders expectations concerning economic, legal, ethical, or discretionary responsibility
a company's strategy for responding to stakeholders expectations concerning economic, legal, ethical, or discretionary responsibility
Social Responsiveness
Name the term:
a social responsiveness strategy in which a company does less than society expects
a social responsiveness strategy in which a company does less than society expects
Reactive Strategy
Name the term:
a social responsiveness strategy in which a company admits responsibility for a problem but does the least required to meet societal expectations
a social responsiveness strategy in which a company admits responsibility for a problem but does the least required to meet societal expectations
Defensive Strategy
Name the term:
a social responsiveness strategy in which a company accepts the responsibility for a problem and does all that society expects to solve that problem
a social responsiveness strategy in which a company accepts the responsibility for a problem and does all that society expects to solve that problem
Accommodative strategy
Name the term:
a social responsiveness strategy in which a company anticipates responsibility for a problem before it occurs and does more than society expects to address the problem
a social responsiveness strategy in which a company anticipates responsibility for a problem before it occurs and does more than society expects to address the problem
Proactive Strategy
T/F: There is a small, positive relationship b/w social responsibility and economic performance.
True
What are the three stages of an interview? Describe each briefly.
1) Introduction stage - biographical questions (follow the interviewer's lead)
2) Discussion Stage - expand on resume info, evaluating skills and abilities
3) Closing Stage - ask interviewer questions, exit gracefully
2) Discussion Stage - expand on resume info, evaluating skills and abilities
3) Closing Stage - ask interviewer questions, exit gracefully
Define Leadership.
the ability to influence, motivate and enable others to contribute toward the effectiveness of the organization of which they are members
What is the difference in capacity and competence?
Capacity is the potential one has.
Competence is the state of being well qualified.
Competence is the state of being well qualified.
Adaptive Thinking has four parts to it. Name them.
1. Independent thinking
2. Open-mindedness
3. Systems thinking
4. Personal mastery
2. Open-mindedness
3. Systems thinking
4. Personal mastery
Adaptive Thinking has four parts: Independent thinking, Open-mindedness, Systems thinking and Personal mastery.
Define Independent Thinking. How do you get others to see things differently? (2 answers)
Define Independent Thinking. How do you get others to see things differently? (2 answers)
Independent Thinking - questioning assumptions and interpreting data and events according to one's beliefs, ideas, and thinking, rather than pre-established rules made by others
How do you get others to see things differently?
1. take your time and approach from different vantage points
2. don't underestimate the power of resistance
How do you get others to see things differently?
1. take your time and approach from different vantage points
2. don't underestimate the power of resistance
Adaptive Thinking has four parts: Independent thinking, Open-mindedness, Systems thinking and Personal mastery.
Define Open-mindedness. What is Pike Syndrome? What is Intellectual Stimulation?
Define Open-mindedness. What is Pike Syndrome? What is Intellectual Stimulation?
Open-mindedness - continuously re-evaluating previously learned ways of doing things
What is Pike Syndrome?
When people assume they have complete knowledge about something b/c of past experiences they act on them instead of re-evaluating their stance.
What is Intellectual Stimulation?
Arousing follower's thoughts and imaginations as well as stimulating their ability to identify and solve problems creatively
What is Pike Syndrome?
When people assume they have complete knowledge about something b/c of past experiences they act on them instead of re-evaluating their stance.
What is Intellectual Stimulation?
Arousing follower's thoughts and imaginations as well as stimulating their ability to identify and solve problems creatively
Adaptive Thinking has four parts: Independent thinking, Open-mindedness, Systems thinking and Personal mastery.
Define Systems Thinking. Explain the relevance of the Two Circles of causality in organization (give an example).
Define Systems Thinking. Explain the relevance of the Two Circles of causality in organization (give an example).
Systems Thinking - the ability to see the synergy as a whole rather than just the separate elements of a systems and learn to reinforce or change system patterns
Two Circles of Causality
Reality is made up of circles than straight lines. Cyclical patterns interact with each other and influence each other.
Example: A high tech firm grows rapidly by pumping products out quickly >>> this increases revenues >>> this increases R&D spending >>> pumps out new products
Two Circles of Causality
Reality is made up of circles than straight lines. Cyclical patterns interact with each other and influence each other.
Example: A high tech firm grows rapidly by pumping products out quickly >>> this increases revenues >>> this increases R&D spending >>> pumps out new products
Adaptive Thinking has four parts: Independent thinking, Open-mindedness, Systems thinking and Personal mastery.
Define Personal Mastery. What are the three qualities embodied by Personal Mastery?
Define Personal Mastery. What are the three qualities embodied by Personal Mastery?
Personal Mastery - the discipline of personal growth, learning, and mastering yourself
What are the three qualities?
1. Personal Vision
2. Facing Reality
3. Holding Creative Tension
What are the three qualities?
1. Personal Vision
2. Facing Reality
3. Holding Creative Tension
What is an emotional contagion?
a person or group influence another person or group through emotion
What are the four components of Emotional Intelligence? What are the two Self oriented components? What are the two Others oriented components?
Relationship Management (others)
Social Awareness (others)
Self-Management (self)
Self-Awareness (self)
Social Awareness (others)
Self-Management (self)
Self-Awareness (self)
What are the six steps of the basic model of Ethical Decision Making?
1. ID the problem
2. ID the constituents
3. Diagnose the situation
4. Analyze your options
5. Make your choice
6. Act
DDDAMA
2. ID the constituents
3. Diagnose the situation
4. Analyze your options
5. Make your choice
6. Act
DDDAMA
Kartensatzinfo:
Autor: savhighsmith
Oberthema: Management
Schule / Uni: UGA
Ort: Athens
Veröffentlicht: 04.03.2011
Tags: Professor Mitchell
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