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Imagine that Kristen McKay is a manager at a company specializing in bread and bread-baking paraphernalia. Kristen
performs all the normal management functions outlined in your textbook. Answer the following questions based on
Henri Fayol’s work.

When Ms. McKay compares projected sales to actual sales in her department, she is performing the xxxxxxx function of management.

A) planning
B) organizing
C) leading
D) controlling
E) reacting