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57
A patron asks, "I plugged my external hard drive into one of the Macs but it's not displaying in Finder. What do I do?"
Unplug the USB cable from the front-facing USB hub (the little black thing with four USB ports) and plug it directly into the Mac through one of the ports on the back right side.
Click here for an example.
Why does this work?
All USB devices that do not also plug directly into a wall socket draw power from the machine they are connected to through the USB connection itself. Some devices (like a large external hard drive) require a lot of power and so need to be plugged directly into the Mac instead of indirectly through the USB hub that is itself connected to the Mac.
Click here for an example.
Why does this work?
All USB devices that do not also plug directly into a wall socket draw power from the machine they are connected to through the USB connection itself. Some devices (like a large external hard drive) require a lot of power and so need to be plugged directly into the Mac instead of indirectly through the USB hub that is itself connected to the Mac.
Tags: IT services
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