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12
what are the two factors that influence patients decision to sue?
predisposing factors
- delazs, rudeness, inattentiveness,
no explanation, no apology, apathy, percieved lack of caring
precipitating factors
the incident itself
- delazs, rudeness, inattentiveness,
no explanation, no apology, apathy, percieved lack of caring
precipitating factors
the incident itself
