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Imagine that Kristen McKay is a manager at a company specializing in bread and bread-baking paraphernalia. Kristen
performs all the normal management functions outlined in your textbook. Answer the following questions based on
Henri Fayol’s work.

When Ms. McKay develops a strategy for achieving her department’s goals, she is performing the xxxxxxx function of management.

A) planning
B) organizing
C) leading
D) controlling
E) reacting