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13
Was gehört NICHT zum Service Portfolio?
a) Service Pipeline
b) Service Knowledge Management System (SKMS)
c) Servicekatalog
d) Retired Services – Ausgemusterte Services
a) Service Pipeline
b) Service Knowledge Management System (SKMS)
c) Servicekatalog
d) Retired Services – Ausgemusterte Services
b
Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung V3
Published: 31.01.2017