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150
Identifiziere den Input des Problem Management Prozesses:
a) Request for Change
b) Problem-Lösung
c) Incident Records
d) Neue Known Errors
a) Request for Change
b) Problem-Lösung
c) Incident Records
d) Neue Known Errors
c
Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung V3
Published: 31.01.2017