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62
Welcher Prozess enthält einen Business-, Service- und Component-Sub-Prozess?
a) Capacity Management
b) Incident Management
c) Service Level Management
d) Financial Management
a) Capacity Management
b) Incident Management
c) Service Level Management
d) Financial Management
a
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Flashcard info:
Author: @destructive_influen...
Main topic: ITIL
Topic: ITIL Foundation-Prüfung
School / Univ.: DHBW Stuttgart
City: Stuttgart
Published: 09.02.2017