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63
55% of the content of a message is through...
38% is through...
Only 7% is through words.
38% is through...
Only 7% is through words.
55% through facial expression and body posture
38% through inflection and tone
38% through inflection and tone
Flashcard info:
Author: savhighsmith
Main topic: Management
Topic: Entrepreneurship, Leadership
School / Univ.: UGA
City: Athens
Published: 30.03.2011