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All main topics / ITIL / ITIL Foundation-Prüfung / ITIL
44
Welche Eigenschaften hat ein Prozess?
  • Messbarkeit
  • Ergebnis (eindeutig, identifizierbar, nachvollziehbar)
  • Customer
  • Trigger
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Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung
Published: 28.01.2017

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