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158
Welches Modell unterstützt bei der Erstellung einer Organisationsstruktur?
a) RACI
b) PDCA
c) Service Modell
d) Continual Service Improvement (CSI)
a) RACI
b) PDCA
c) Service Modell
d) Continual Service Improvement (CSI)
a
Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung V3
Published: 31.01.2017