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All main topics / ITIL / ITIL Foundation-Prüfung V3 / ITIL für Zertifizierung
149
Welche Informationsquelle unterstützt dabei, die Auswirkung (Impact) eines Problems zu ermitteln?
a) Definitve Media Library (DML)
b) Configuration Management System (CMS)
c) Statement of Requirements (SOR)
d) Standard Operating Procedures (SOP)
b
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Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung V3
Published: 31.01.2017

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