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121
Welcher Prozess sorgt für die Bereitstellung von Komponenten für angeforderte Standard-Services?
a) Request Fulfillment
b) Service Portfolio Management
c) Service Desk
d) IT Finance
a) Request Fulfillment
b) Service Portfolio Management
c) Service Desk
d) IT Finance
a
Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung V3
Published: 31.01.2017