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160
317) Helen is an office worker who processes health insurance forms. She has worked at her present
job for three years. Initially she was criticized by her supervisor for sloppy work, but in the
months after that improved considerably. Now she consistently processes her forms without
errors and above quota. However she has found her supervisor has not responded to the extra
effort she puts in, giving her no praise and no financial reward. Helen will most likely perceive
that there is a problem in which of the following relationships?
A) rewards-personal goals
B) performance-reward
C) effort-performance
D) rewards-effort
E) performance-achievement
job for three years. Initially she was criticized by her supervisor for sloppy work, but in the
months after that improved considerably. Now she consistently processes her forms without
errors and above quota. However she has found her supervisor has not responded to the extra
effort she puts in, giving her no praise and no financial reward. Helen will most likely perceive
that there is a problem in which of the following relationships?
A) rewards-personal goals
B) performance-reward
C) effort-performance
D) rewards-effort
E) performance-achievement
b
Flashcard info:
Author: mariagrau25
Main topic: Business Economics
School / Univ.: Hanze Hogeschool
City: Groningen
Published: 12.04.2010