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All main topics / ITIL / ITIL Foundation-Prüfung / [5] ITIL für Zertifizierugn
138
Was sollte dem Service Desk zur Verfügung stehen?
1. Known Error Daten
2. Change Schedule
3. SKMS
4. Output von Monitoring Tools
a) nur 1,2,3
b) nur 1,2,4
c) nur 2,3,4
d) alle genannten
d
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Flashcard info:
Author: @destructive_influen...
Main topic: ITIL
Topic: ITIL Foundation-Prüfung
School / Univ.: DHBW Stuttgart
City: Stuttgart
Published: 09.02.2017

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