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45
Wer legt die Key Performance Indicators (KPIs) für den Change Managment Prozess fest?
a) der Prozessverantwortliche des Change Managements
b) das Change Adivisory Board (CAB)
c) der Service Owner
d) der CSI Manager
a) der Prozessverantwortliche des Change Managements
b) das Change Adivisory Board (CAB)
c) der Service Owner
d) der CSI Manager
a
Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung V3
Published: 31.01.2017