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84
What are rules for an effective chnage?
1. Top management leads by example: Agenda, Big Picture, Walk the talk!
2. Involve middle management as communicators!
3. Clear language – avoid jargon!
4. Content before form! Instruction, understanding/acceptance, mobilization
5. Enable participation through „storytelling“
6. Orchestrate – harmonize instruments: HRM (Workshops, Trainings, seminars), internal communication (media, intranet, publications, events)
7. Secure sustainability: measure, companywide organization of knowledge exchange, provide feedback!
2. Involve middle management as communicators!
3. Clear language – avoid jargon!
4. Content before form! Instruction, understanding/acceptance, mobilization
5. Enable participation through „storytelling“
6. Orchestrate – harmonize instruments: HRM (Workshops, Trainings, seminars), internal communication (media, intranet, publications, events)
7. Secure sustainability: measure, companywide organization of knowledge exchange, provide feedback!
Flashcard info:
Author: Egregius
Main topic: BWL
Topic: Personalwirtschaft
School / Univ.: Universität Mannheim
Published: 11.03.2010