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137
Wo sollten die Details eines Workarounds dokumentiert werden?
a) im Service Level Agreement (SLA)
b) im Problem Record
c) im Availability Management Information System
d) im IT Service Continuity Plan
a) im Service Level Agreement (SLA)
b) im Problem Record
c) im Availability Management Information System
d) im IT Service Continuity Plan
b
Flashcard info:
Author: @destructive_influen...
Main topic: ITIL
Topic: ITIL Foundation-Prüfung
School / Univ.: DHBW Stuttgart
City: Stuttgart
Published: 09.02.2017