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38
62) Today’s managers understand that the success of any effort at improving quality and
productivity must include .
A) process reengineering
B) quality management programs
C) customer service improvements
D) employees
E) manufacturing simplification
productivity must include .
A) process reengineering
B) quality management programs
C) customer service improvements
D) employees
E) manufacturing simplification
d
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Flashcard info:
Author: mariagrau25
Main topic: Business Economics
School / Univ.: Hanze Hogeschool
City: Groningen
Published: 12.04.2010