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16
what are the elements of a sincere apology?
an acknowledgement of the wrong done
accepting responsibilyt for the offence and the harm done
a clear explanation as to why the offence happened
expressing sincere regret
as asssurance that the offence will not be repeated
making amends
accepting responsibilyt for the offence and the harm done
a clear explanation as to why the offence happened
expressing sincere regret
as asssurance that the offence will not be repeated
making amends
