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95
Die Betrachtung von Geschäftsauswirkung und Wertschöpfung sind Kernbestandteile welcher Phase des
Service-Lebenszyklus?
a) Continual Service Improvement
b) Service Strategy
c) Service Design
d) Service Transition
Service-Lebenszyklus?
a) Continual Service Improvement
b) Service Strategy
c) Service Design
d) Service Transition
b
Flashcard info:
Author: @destructive_influen...
Main topic: ITIL
Topic: ITIL Foundation-Prüfung
School / Univ.: DHBW Stuttgart
City: Stuttgart
Published: 09.02.2017