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Ombudsman Officer
Someone who listens to the concerns of internal organizational publics. May also mediate disputes and review organizational policies.
Because the method relies on people who seek out the opportunity to make their feelings and complaints known - a self-selected sample - it is an exploratory, informal approach.
Because the method relies on people who seek out the opportunity to make their feelings and complaints known - a self-selected sample - it is an exploratory, informal approach.
Tags: Research
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