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48
Welche Rolle erwartet ein Reporting über die Service-Erfüllung und führt Meetings mit den Kunden durch?
a) Business Relationship Manager
b) Service Level Manager
c) IT Service Continuity Manager
d) Availability Manager
a) Business Relationship Manager
b) Service Level Manager
c) IT Service Continuity Manager
d) Availability Manager
b
Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung V3
Published: 31.01.2017