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Who developed expectancy theory?

A) McClelland
B) Maslow
C) House
D) Vroom
E) Sondak

D) Vroom

Tags: Expectancy theory
Source: p. 231

Helen is an office worker who processes health insurance forms. She has worked at her present job for three years. Initially she was criticized by her supervisor for sloppy work, but in the months after that improved considerably. Now she consistently processes her forms without errors and above quota. However she has found her supervisor has not responded to the extra effort she puts in, giving her no praise and no financial reward. Helen will most likely perceive that there is a problem in which of the following relationships?

A) rewards-personal goals
B) performance-reward
C) effort-performance
D) rewards-effort
E) performance-achievement

B) performance-reward

Tags: Expectancy theory
Source: p. 231

The degree to which an individual believes that performing at a particular level will generate a desired outcome is defined by expectancy theory as what kind of relationship?

A) performance-reward
B) effort-performance
C) reward-personal goal
D) effort-satisfaction
E) agent-actor

A) performance-reward

Tags: Expectancy theory
Source: p. 231

Flashcard set info:

Author: Elisa

Main topic: Business Economics

Topic: Behavior, Managment and Organisation

School / Univ.: Hanze Hogeschool

City: Groningen

Published: 14.02.2010

Tags: Exam Year 1

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All cards (565)

A review of the managers job (1)

Anthropology (2)

Changing U.S. demographies (4)

Common Bias and Errors in Decision Making- Escalation of Commitement (1)

Common bias and errors n decision making- confirmation bias (1)

Complementing intuition with systematic study (2)

Coping with temporariness (2)

Creating a positive work envirnoment (1)

Decision Making in organizations- Intuition (1)

Defining and classifying groups (4)

Defining Motivation (3)

Definition of model (1)

Definition of OB (4)

Effective versus successful managerial activities (2)

Embracing diversity (1)

Equity theory (3)

Evaluating Group Effectiveness (1)

Exhibit 11-1 (1)

Exhibit 11-9 (1)

Exhibit 9-3 (1)

Exhibit Allocation of activities by time (3)

Exhibit Dimensions of intellectual abilities (1)

Exhibit Minzbergs managerial roles (1)

Exhibit Minzbergs mangerial roles (1)

Exhibit Toward an OB discipline (3)

Exhibit Why do people join groups (1)

Expectancy theory (3)

first sentence (1)

GMA (1)

Group properties 2 & 3 (1)

Group property 1 (1)

Group property 4 (3)

Hawthorne studies (1)

Helping employees balance work-life conflicts (1)

Hier. o. N. Theory- 3. Social (1)

Hierachy o. Needs Th. - 5. Self actualization (1)

Hierachy of Needs Th. (4)

Hierachy of Needs Theory (2)

Implications (1)

Improving customer service (3)

Improving ethical behavior (1)

Improving quality and productivity (2)

Individual-level variables (1)

Intellectual abilities (1)

Interpersonal roles (1)

letzter Absatz (1)

letzter Satz (1)

Management functions (6)

Management roles (1)

Management skills (5)

Managing people during the war of terror (2)

Managing workforce diversity (2)

Mangement functions (1)

McCellands theory of needs (1)

OCB (1)

Productivity (6)

Reinforcement theory (1)

Role expectations (1)

Shortcuts in judging others- contrast effect (2)

Shortcuts in Judging others- stereotyping (1)

Size (1)

Social-Psychology (2)

Status and group interaction (1)

Status and norms (1)

Summary and Implications for managers- Perception (1)

Systematic study (1)

The dependent variables (2)

The five-stage model (7)

The importance of interpersonal skills (1)

Theories of X and Y (1)

Theory X and Y (1)

There are few absolutes in OB (3)

Three compnent Model of creativity (1)

Three Component Model of Creativity (1)

Three component Model of Creativity- Expertise (1)

Three ethical Decision criteria (1)

Three etical decision criteria (1)

Two factor theory (1)

under Exhibit (3)

Working in networked organizations (2)

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