According to management guru Tom Peters, almost all quality improvement comes from xxxxxx of design, manufacturing, layout, processes, and procedures.
A) modification
B) stratification
C) integration
D) separation
E) simplification
A) modification
B) stratification
C) integration
D) separation
E) simplification
E) simplification
Tags: Improving quality and productivity
Source: p. 55
Source: p. 55
Today’s managers understand that the success of any effort at improving quality and productivity must include xxxxxx.
A) process reengineering
B) quality management programs
C) customer service improvements
D) employees
E) manufacturing simplification
A) process reengineering
B) quality management programs
C) customer service improvements
D) employees
E) manufacturing simplification
D) employees
Tags: Improving quality and productivity
Source: p. 55
Source: p. 55
Flashcard set info:
Author: Elisa
Main topic: Business Economics
School / Univ.: Hanze Hogeschool
City: Groningen
Published: 14.02.2010
Tags: Exam Year 1
Card tags:
All cards (565)
1. Absatz (1)
Ability (1)
Anthropology (2)
Definition of OB (4)
Equity theory (3)
Exhibit (2)
Exhibit 11-1 (1)
Exhibit 11-9 (1)
Exhibit 9-3 (1)
first sentence (1)
Forming (1)
GMA (1)
Group property 1 (1)
Group property 4 (3)
Implications (1)
Improving quality and productivity (2)
letzter Absatz (1)
letzter Satz (1)
Management roles (1)
OCB (1)
Productivity (6)
Psychology (1)
Size (1)
Sociology (4)
Status and norms (1)
Systematic study (1)
Theory X and Y (1)
Turnover (1)
under Exhibit (3)