At its root, productivity involves concern for both xxxxxxx.
A) dependence and independence
B) diversity and homogeneity
C) motivation and distraction
D) absenteeism and motivation
E) effectiveness and efficiency
A) dependence and independence
B) diversity and homogeneity
C) motivation and distraction
D) absenteeism and motivation
E) effectiveness and efficiency
E) effectiveness and efficiency
Tags: Productivity
Source: p. 61
Source: p. 61
Which of the following is an example of being an efficient company?
A) operating at the lowest possible cost while yielding a higher output
B) creating the highest customer satisfaction ratings
C) meeting the production schedule
D) obtaining the highest market share
E) maximizing diversity at high cost
A) operating at the lowest possible cost while yielding a higher output
B) creating the highest customer satisfaction ratings
C) meeting the production schedule
D) obtaining the highest market share
E) maximizing diversity at high cost
A) operating at the lowest possible cost while yielding a higher output
Tags: Productivity
Source: p. 61
Source: p. 61
Why did Sears try to improve the employee-customer interaction through training of its employees?
A) to generate additional revenue
B) to decrease merchandise returns
C) to improve repeat customer business.
D) to increase job satisfaction
E) to lower complaints made about employee behavior
A) to generate additional revenue
B) to decrease merchandise returns
C) to improve repeat customer business.
D) to increase job satisfaction
E) to lower complaints made about employee behavior
A) to generate additional revenue
Tags: Productivity
Source: p. 62
Source: p. 62
Allison and Gail both are studying for a final exam. Both have a goal of attaining a grade of 91 or better. Gail studied 6 hours and made a grade of 92. Allison studied for 9 hours and also made a grade of 92.
Which of the students was effective?
A) only Gail
B) only Allison
C) neither Gail nor Allison
D) both Gail and Allison
E) insufficient information to judge
Which of the students was effective?
A) only Gail
B) only Allison
C) neither Gail nor Allison
D) both Gail and Allison
E) insufficient information to judge
D) both Gail and Allison
Tags: Productivity
Source: p. 61
Source: p. 61
Allison and Gail both are studying for a final exam. Both have a goal of attaining a grade of 91 or better. Gail studied 6 hours and made a grade of 92. Allison studied for 9 hours and also made a grade of 92.
Which of the following statements is true?
A) Gail is more efficient than Allison.
B) Allison is more efficient than Gail.
C) Gail is more effective than Allison.
D) Allison is more effective than Gail.
E) Gail and Allison are equally efficient.
Which of the following statements is true?
A) Gail is more efficient than Allison.
B) Allison is more efficient than Gail.
C) Gail is more effective than Allison.
D) Allison is more effective than Gail.
E) Gail and Allison are equally efficient.
A) Gail is more efficient than Allison.
Tags: Productivity
Source: p. 61
Source: p. 61
Allison and Gail both are studying for a final exam. Both have a goal of attaining a grade of 91 or better. Gail studied 6 hours and made a grade of 92. Allison studied for 9 hours and also made a grade of 92.
Which of the students was more productive?
A) Gail
B) Allison
C) Neither Gail nor Allison were productive.
D) It is impossible to tell from the information given.
E) They were equally productive.
Which of the students was more productive?
A) Gail
B) Allison
C) Neither Gail nor Allison were productive.
D) It is impossible to tell from the information given.
E) They were equally productive.
a) Gail is more productive than Allison. Gail reach the same result in less Time, and is thus more efficient (=more Productive)
Tags: Productivity
Source: p. 61
Source: p. 61
Flashcard set info:
Author: Elisa
Main topic: Business Economics
School / Univ.: Hanze Hogeschool
City: Groningen
Published: 14.02.2010
Tags: Exam Year 1
Card tags:
All cards (565)
1. Absatz (1)
Ability (1)
Anthropology (2)
Definition of OB (4)
Equity theory (3)
Exhibit (2)
Exhibit 11-1 (1)
Exhibit 11-9 (1)
Exhibit 9-3 (1)
first sentence (1)
Forming (1)
GMA (1)
Group property 1 (1)
Group property 4 (3)
Implications (1)
letzter Absatz (1)
letzter Satz (1)
Management roles (1)
OCB (1)
Productivity (6)
Psychology (1)
Size (1)
Sociology (4)
Status and norms (1)
Systematic study (1)
Theory X and Y (1)
Turnover (1)
under Exhibit (3)