What is innovation according to West & Sacramento?
Innovation encompasses the two major stages
(1) creativity (development of new ideas)
(Creativity, we propose, requires individuals with creative characteristics, who feel free from threat and pressure, and work in a supportive environment.)
(2) innovation implementation (introduction and practical application of new and improved products, services and ways of doing things at work)
(Innovation requires diversity (of knowledge particularly), integration of people’s knowledge and efforts, external challenge or demand, and practical support for innovation.)
(1) creativity (development of new ideas)
(Creativity, we propose, requires individuals with creative characteristics, who feel free from threat and pressure, and work in a supportive environment.)
(2) innovation implementation (introduction and practical application of new and improved products, services and ways of doing things at work)
(Innovation requires diversity (of knowledge particularly), integration of people’s knowledge and efforts, external challenge or demand, and practical support for innovation.)
Tags: deck 4, innovation
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Definition of climate
“Perceptions of the events, practices, and procedures and
the kinds of behavior that are rewarded, supported, and expected in a setting”
Climate refers to shared perceptions of the work environment (how
organizational members experience organizations and attach common meanings to their perceptions of the environment)
the kinds of behavior that are rewarded, supported, and expected in a setting”
Climate refers to shared perceptions of the work environment (how
organizational members experience organizations and attach common meanings to their perceptions of the environment)
Tags: climate, deck 4, innovation
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Why is the *team* climate so interesting?
Team climate: considering the size and diversity of many organizations, team climate may be more relevant to group innovation than organizational climate.
(because of greater interaction frequency, task interdependence and
existence of a common goal in teams as compared to entire organizations)
(because of greater interaction frequency, task interdependence and
existence of a common goal in teams as compared to entire organizations)
Tags: deck 4, tci
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4 Factors of the team climate inventory
- 1. Vision
- 2. Participative safety
- 3. Task orientation
- 4. Support for Innovation
Tags: deck 4, tci
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Definition TCI-Factor #1: Vision
Clarity of and commitment to shared team objectives or vision;
Definition of vision: an idea of a valued outcome reflecting a
higher-order goal and a motivating force at work.
Definition of vision: an idea of a valued outcome reflecting a
higher-order goal and a motivating force at work.
Tags: deck 4, tci
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Definition TCI-Factor #2: Participative safety
Sense of safety within the group, i.e. non-threatening interpersonal
atmosphere of trust and support
Active involvement in decision-making and group interactions
atmosphere of trust and support
Active involvement in decision-making and group interactions
Tags: deck 4, tci
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Definition TCI-Factor #3: Task orientation
Shared concern with excellence of performance quality;
Emphasis on individual and team accountability, mutual monitoring, intra-team advice and critical-constructive appraisals
Emphasis on individual and team accountability, mutual monitoring, intra-team advice and critical-constructive appraisals
Tags: deck 4, tci
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Definition TCI-Factor #4:Support for innovation
Expectation, approval and practical support of innovation
attempts (rather than routinely rejecting or ignoring them);
includes both articulated and actually enacted support
attempts (rather than routinely rejecting or ignoring them);
includes both articulated and actually enacted support
Tags: deck 4, tci
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TCI & work demand: Results
TCI alleviated the negative effects of high work demands
(Work demands negatively related to organizational performance when TCI was low (solid line) but not when TCI was high (dotted line))
(Work demands negatively related to organizational performance when TCI was low (solid line) but not when TCI was high (dotted line))
Tags: deck 4, tci
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Result: TCI Meta-analysis (Hülsheger)
3 of the 4 strongest findings emerged for TCI factors (vision, support for innovation, task orientation)
weaker results for participative safety
weaker results for participative safety
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Results: Why is TCI factor #4 "participative safety" in Hülsheger's Meta-analysis not so strong?
too much intragroup safety might reduce productive conflict and enhance conformity
(Zuviel "Kuschel" verhindert produktiven Konflikt und sorgt für Konformität)
(Zuviel "Kuschel" verhindert produktiven Konflikt und sorgt für Konformität)
Tags: deck 4, tci
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3 practical implications of the TCI results:
(Klausur!)
(Klausur!)
What implications for practice and management in organizations arise from our series of findings?
Interventions should focus on providing the group with
Team members as well as team leaders and higher management
have to find a balance
Supervisors and team leaders should strive to provide the team with clearly stated, shared and visionary goals.
Interventions should focus on providing the group with
- high norms for innovation
- and creating a climate that is open to change
- and error friendly
Team members as well as team leaders and higher management
have to find a balance
- in truly supporting each other in developing and implementing new ideas
- and at the same time monitoring and critically appraising each other
Supervisors and team leaders should strive to provide the team with clearly stated, shared and visionary goals.
Tags: deck 4, tci
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6 additional climate variables
1. Participation in decision-making
2. Constructive management of conflict and minority dissent
3. Reflexivity
4. Climate for initiative
5. Bureaucratic climate
6. Implementation climate
2. Constructive management of conflict and minority dissent
3. Reflexivity
4. Climate for initiative
5. Bureaucratic climate
6. Implementation climate
Tags: climate, deck 4
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What is the additional climate variable "Participation in decision-making"?
- sharing ideas via group participation enhances creativity during and after meetings
- improved innovation because of reduced resistance to change as well as enhanced information exchange, cross-fertilization and investment in decision outcomes
Tags: climate, deck 4
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What is the additional climate variable
"Constructive management of conflict and minority dissent"?
"Constructive management of conflict and minority dissent"?
- constructive task-related conflict enhances innovation (controversy within a cooperative context involving full exploration of opposing opinions)
- minority dissent facilitates creativity and also enhances innovation implementation if participation in decision-making is high
Tags: climate, deck 4
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What is the additional climate variable "Reflexivity"?
“the extent to which team members collectively reflect upon the team‘s objectives, strategies and processes as well as their wider organizations and environments, and adapt them accordingly“
strong implementation plans derived from reflection may enhance innovation
strong implementation plans derived from reflection may enhance innovation
Tags: climate, deck 4
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Practical implications of "bureaucratic climate"?
“To get creative results, managers should seek to understand employees‘ motivational orientations in context, so the combination of individual disposition and bureaucratic context yields the most desirable associations with creativity.
Decentralization
brings out the best in learning-oriented employees and attenuates (mildern) the negative of an avoid orientation on creativity. Thus, from a creativity perspective, decentralized decision making is attractive, even when it does little for prove oriented individuals.
Formalized practices
Although the creativity of prove-oriented individuals thrives in less formalized contexts, low formalization actually brings out undesirable tendencies in avoid-oriented team members.
the conclusion would be that creativity is best obtained by (where possible) not selecting avoid-oriented individuals for a team, while creating a team context characterized by high levels of decentralized decision making and low formalization, to let learning-oriented and prove-oriented individuals flourish.“
Decentralization
brings out the best in learning-oriented employees and attenuates (mildern) the negative of an avoid orientation on creativity. Thus, from a creativity perspective, decentralized decision making is attractive, even when it does little for prove oriented individuals.
Formalized practices
Although the creativity of prove-oriented individuals thrives in less formalized contexts, low formalization actually brings out undesirable tendencies in avoid-oriented team members.
the conclusion would be that creativity is best obtained by (where possible) not selecting avoid-oriented individuals for a team, while creating a team context characterized by high levels of decentralized decision making and low formalization, to let learning-oriented and prove-oriented individuals flourish.“
Tags: climate, deck 4
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What is the additional climate factor "implementation climate"?
(3 Factors + 2 effects) (Klausur!)
(3 Factors + 2 effects) (Klausur!)
Innovation
>>technology or practice “being used for the first time by members of an organization, whether or not other organizations have used it previously“
>> Focus on innovations requiring the active and coordinated use of multiple members to benefit the organization
Implementation
>> transition period during which targeted users ideally become skillful, consistent and committed in their innovation use
>> gateway between adoption decision and routine innovation use
Targeted users
organizational members who are expected either to use the innovation directly or to support the innovation‘s use
Implementation effectiveness
consistency and quality of targeted users‘ use of a specific innovation
Innovation effectiveness
the benefits and organization receives as a result of the
implementation of a given innovation
+ Innovation-values fit
extent to which targeted users perceive that innovation use will foster (or inhibit) fulfillment of their values (i.e., beliefs about desirable models of conduct or end-states)
>>technology or practice “being used for the first time by members of an organization, whether or not other organizations have used it previously“
>> Focus on innovations requiring the active and coordinated use of multiple members to benefit the organization
Implementation
>> transition period during which targeted users ideally become skillful, consistent and committed in their innovation use
>> gateway between adoption decision and routine innovation use
Targeted users
organizational members who are expected either to use the innovation directly or to support the innovation‘s use
Implementation effectiveness
consistency and quality of targeted users‘ use of a specific innovation
Innovation effectiveness
the benefits and organization receives as a result of the
implementation of a given innovation
+ Innovation-values fit
extent to which targeted users perceive that innovation use will foster (or inhibit) fulfillment of their values (i.e., beliefs about desirable models of conduct or end-states)
Tags: climate, deck 4, implementation
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What is the key term "implementation climate"?
“targeted employees‘ shared summary perceptions of the extent to
which their use of a specific innovation is rewarded, supported, and expected within their organization“
>> result of shared experiences and observations
>> strong implementation climate fosters innovation usw by
(combined with innovation-values fit)
which their use of a specific innovation is rewarded, supported, and expected within their organization“
>> result of shared experiences and observations
>> strong implementation climate fosters innovation usw by
- a) ensuring employee skill
- b) providing incentives for use/disincentives for avoidance
- c) removing obstacles
(combined with innovation-values fit)
Tags: deck 4, implementation climate
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Tags: climate, deck 4, implementation climate
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What is the key-term "Innovation-values fit" (part of implementation climate)?
extent to which targeted users perceive that innovation use will foster (or inhibit) fulfillment of their values.
(combined with implementation climate)
(combined with implementation climate)
Tags: climate, deck 4, implementation
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4 major dimensions of organizational climate
- (1) role stress (e.g., ambiguity) and conflict versus harmony
- (2) job challenge and autonomy
- (3) leadership facilitation and support
- (4) work group cooperation, friendliness and warmth
Tags: climate, deck 4
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Differences between management and leadership?
Management
Coping with complexity (planning, organizing, problem-solving, determining budgets)
Leadership
Coping with change (providing direction, aligning people, motivating, inspiring)
Coping with complexity (planning, organizing, problem-solving, determining budgets)
Leadership
Coping with change (providing direction, aligning people, motivating, inspiring)
Tags: deck 4, leadership
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Definition of leadership?
“The ability to influence, motivate, and enable others to contribute to the effectiveness and success of the organization”
Tags: deck 4, leadership
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Phase model of leadership behavior in innovation processes
1. Initiation phase > Nurturing
encouraging safety and ideas, being supportive, being open-minded, ensuring a non-judgemental climate
2. Discussion phase > Developing
obtaining opinions, evaluating proposals, agreeing implementation plans, pushing plans forward
3. Implementation phase > Championing
selling the proposal to all groups affected, gaining commitment, ensuring participation in implementation
4. Routinization phase > Validating/modifying
checking effectiveness, identifying weak links, modifying and improving the innovation
encouraging safety and ideas, being supportive, being open-minded, ensuring a non-judgemental climate
2. Discussion phase > Developing
obtaining opinions, evaluating proposals, agreeing implementation plans, pushing plans forward
3. Implementation phase > Championing
selling the proposal to all groups affected, gaining commitment, ensuring participation in implementation
4. Routinization phase > Validating/modifying
checking effectiveness, identifying weak links, modifying and improving the innovation
Tags: deck 4, leadership
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Transformational leadership style vs. Transactional leadership style
Transformational leadership: visionary, inspirational and stimulating leadership engendering higher levels of employee performance and satisfaction
Transactional leadership: exchange-oriented leadership (reward or punishment for good or poor performance)
Transactional leadership: exchange-oriented leadership (reward or punishment for good or poor performance)
Tags: deck 4, leadership, transformational and transactional
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Why is Burns "two ends of one continuum" model of transformational and transactional leadership mumpitz?
leaders are sometimes high on both transactional and transformational leadership or low on both!
Tags: deck 4, leadership, transformational and transactional
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How look the current model of "transformational and transactional leadership"?
Augmentation effect: Increase in subordinate performance if supervisors exhibit transformational leadership in addition to transactional leadership
Tags: deck 4, leadership
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9 Factors of transactional leadership (3 F.), transformational leadership (5 F.) / laissez-faire
Transactional leadership
1. Contingent reward
2. active management-by-exception
3. passive management-by-exception
4. laissez-faire
Transformational leadership
5. Idealised influence (behavioural)
6. idealised influence (attributed)
7. inspirational motivation
8. Intellectual stimulation
9. Individualised consideration
1. Contingent reward
2. active management-by-exception
3. passive management-by-exception
4. laissez-faire
Transformational leadership
5. Idealised influence (behavioural)
6. idealised influence (attributed)
7. inspirational motivation
8. Intellectual stimulation
9. Individualised consideration
Tags: deck 4
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(Transactional) leadership factors #4: Passive management-by-exception
intervene and make corrections only when things already go wrong
Tags: deck 4, Transactional leadership factors
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leadership factor: Laissez-faire
- absence of leadership
- avoidance of intervention
- delayed decision-making
Tags: deck 4, leadership factors
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(transformational) leadership factor #5: Idealised influence (behavioural)
- communicate mission and values
- act as ethical role model
Tags: deck 4, transformational leadership factor
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(Transformational) leadership factor #6: Idealised
influence (attributed)
influence (attributed)
perceived as exceptional, confident and trustworthy
Tags: deck 4, transformational leadership factor
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(Transformational) leadership factor #7: Inspirational
motivation
motivation
- articulate visions and shared goals
- display optimism
Tags: deck 4, Transformational leadership factor
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(Transformational) leadership factor #8: Intellectual stimulation
encourage others to question assumptions and develop new approaches
Tags: deck 4, Transformational leadership factor
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(Transformational) leadership factor #9:
Individualised consideration
Individualised consideration
- treat subordinates on a one-to-one basis
- provide coaching
Tags: deck 4, Transformational leadership factor
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Results leadership style study:
Transformational and transactional leadership together explained an impressive 34% of the differences in unit performance (% of achieved goals after 1 year)
Transformational leadership positive performance predictor
All 3 transactional factors negative performance predictors!
Transformational leadership more positively predicted performance when “support for innovation“ (team climate factor) was high
Transformational leadership positive performance predictor
All 3 transactional factors negative performance predictors!
Transformational leadership more positively predicted performance when “support for innovation“ (team climate factor) was high
Tags: deck 4, leadership, results
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Flashcard set info:
Author: Florian
Main topic: BWL
Topic: Human Side of Innovation
School / Univ.: TU Berlin
City: Berlin
Published: 13.07.2013
Tags: Innovation
Card tags:
All cards (129)
additional (1)
authentic (2)
barriers of will (1)
between teams (1)
brainstorming (4)
btc (3)
champion (4)
climate (11)
creativity (14)
culture (1)
deck 1 (18)
deck 2 (47)
deck 4 (37)
deck 5 (15)
deck5 (1)
Definition (1)
diversity (9)
Diversity (1)
financial (1)
funnel (1)
gatekeeper (1)
hoegl (9)
hofstede (1)
implementation (2)
innovation (2)
inter-team (1)
kearney (2)
leadership (12)
LMX (2)
motivation (1)
opponent (1)
opponents (1)
process (1)
promotor (4)
promotor roles (1)
relationship (4)
results (4)
roles (20)
tci (11)
team (2)
teams (15)
troika (2)
twq (10)
witte (6)
wtc (1)